Built for aesthetics clinics and dental groups across the GCC
One platform that answers every patient on Instagram, WhatsApp, phone and web chat. In English and Arabic, day and night, at every branch. It books consults into the systems you already run, escalates by rules your team writes, and shows you exactly what it did.
Sign up now and start free trial with 50 credits at $0 setup cost.Arabic native · runs on your own +971 numbers · your medical director approves every rule
Live preview
These are scripted scenarios using your industry's real conversation shapes. On the call, we run them live on your own price list.
Platform use case
Channel
Patient language
In the conversation
Layla
First-time filler patient
Replies in under 5 seconds, 24/7
Works with your clinic PMS and WhatsApp Business
Every reply comes from your clinic's approved wording and prices. Anything clinical goes straight to your team.
On the call, we run this on your own price list.
Platform use cases in this vertical
Six capabilities, live from day one, each governed by rules your team approves.
Every clinic has treatment plans that were quoted at consult and never booked: the implant case, the veneers plan, the filler package. The platform follows up politely, in the patient's language, on your schedule, until they book or ask to stop. This is revenue already sitting in your PMS.
After the visit, patients get a well-timed invitation to leave a review. The moment any reply signals a problem, the platform alerts your practice manager instead, so service recovery starts before the complaint becomes public.
Each branch keeps its own numbers, hours, doctors, price list and escalation rules. Marina does not answer with Abu Dhabi's prices. The group gets one report across all of it.
Post-iftar evenings in Ramadan, the pre-Eid injectables rush, wedding season from November to April. Inquiry hours shift more than inquiry volume, which punishes a 9-to-6 front desk. The platform is already awake at 11pm.
The platform knows what it is not allowed to say. No diagnosis, no treatment advice, no outcome promises. It answers logistics and approved pricing, and routes clinical questions to licensed staff. Every word it can use is approved by your medical director, and every conversation is logged.
Resolved-by-AI rate, bookings taken, escalations and CSAT, per branch and per channel, with values in AED. A report your medical director can sign off, not a dashboard of vanity counts.
Before vs after
The clinic today
A typical week of inquiries: answered vs missed, using benchmark miss rates. Illustrative, not client data.
The clinic on HeyServo
The same week under the platform: answered in seconds, clinical questions escalated to staff. Illustrative, not client data.
See the after column at your own clinic.
Vertical playbook
Dubai and Abu Dhabi run the densest aesthetics and dental market anywhere: more surgeons per resident than New York or London, patients flying in for veneers and dermatology, and a local audience that starts on Instagram, negotiates on WhatsApp and confirms by phone, in Arabic, English or Russian, often after 9pm. In that market, the clinic that answers first usually wins the consult. HeyServo exists so that clinic is yours, without adding a single night shift at the front desk.
55%
of Dubai's 691,000 medical tourists came for dermatology or dentistry
Dubai Health Authority, 2023
85%
of GCC residents want to deal with businesses on WhatsApp
YouGov survey, GCC
7.6m
Instagram users in the GCC, 77.5% of everyone online here
DataReportal, Digital 2025: GCC
300+
plastic surgeons practice in Dubai, more per resident than any city in the world
Dubai Health Authority officials, via Zawya
Language & dialect
A Gulf patient writes in khaleeji, a Levantine patient in shami, and many switch to English halfway through a message. The platform reads the language and the dialect from the first turn and stays in it, in chat and on the phone, with no settings page and no translate button. For aesthetics clinics, Russian is served natively as well.
hear the Arabic voice live on the call
Pricing
Every plan runs on the same credit rate: one credit covers 20 messages and a minute of call time costs two. Start your free trial with 50 credits at $0 setup cost, then pick the plan that fits your clinic.
Sign up now and start free trial with 50 credits at $0 setup cost.
Patient enquiries on WhatsApp, answered for one clinic
90/month
AED / SAR / QAR
≈ $26
Est. 200+ appointments booked a month
100 credits a month
2,000 Messages, no voice calls
Follow-ups, recalls and phone enquiries for up to two clinics
250/month
AED / SAR / QAR
≈ $71
Est. 330+ appointments booked a month
300 credits a month
75 Voice Call Minutes 3,000 Messages
Drag to split your credits between calls and messages. They move between the two every month.
Growth, plus a live connection to your practice management or booking system
599/month
AED / SAR / QAR
≈ $171
Est. 840+ appointments booked a month
750 credits a month
187 Voice Call Minutes 7,500 Messages
Drag to split your credits between calls and messages. They move between the two every month.
Groups with four or more clinics, chains and medical centres
Custom
Pooled credits across every brand and branch
Volume sized to your group
Talk to SalesNot sure which plan fits? Book a Free Demo and we will size it with you
Book a demo
We arrive with your treatment menu, your booking system and a scenario from your own clinic already loaded. You tell us where the front desk actually breaks. If it is not a fit, we will say so on the call.
Ready now? Start Free Trial
Sign up now and start free trial with 50 credits at $0 setup cost.
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FAQ
No, and it is not trying to become one. HeyServo is the AI communication layer that sits on top of the PMS, EMR and booking stack you already run, and books into them through scoped connectors. Nothing gets migrated, and if you change your PMS later, the platform moves with you.
Native, not translated. It reads and writes full RTL, handles Gulf, Levantine and Egyptian dialects, follows patients who switch between Arabic and English mid-message, and speaks Arabic on voice calls on your own numbers. Judge it yourself: on the meeting we run a live Arabic scenario in your dialect, on your price list.
No. HeyServo runs on the official WhatsApp Business Platform with approved message templates, opt-in rules and the 24-hour session window respected. It is not an unofficial bridge running on a phone in a drawer, which is what gets numbers banned.
Whenever your rules say so, and instantly. Your team writes escalation rules in plain English or Arabic, per branch: complications, complaints, anything clinical, any named VIP. Staff can also take over any thread with one click, the AI pauses, and the full history is already on screen. Every handover is logged so you can close the gap once and not see it again.
Two to three weeks per location. Week one indexes your treatment menu, prices and policies and writes the rules with your team. Week two runs shadow mode, where the AI drafts and your staff sends. Then we cut over channel by channel: WhatsApp and Instagram first, voice once your number is wired.
