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AI Customer Experience Platform for Small Medium Businesses
Every missed reply is a revenue loss to the business that fails to answer first.
The AI customer experience platform for small medium businesses in the GCC. It answers WhatsApp, Instagram, chat and calls in Arabic and English, books and sells, and hands anything sensitive to you.
- Salons
- Spas
- E-commerce
- Gyms & Fitness Studios
- Car Rental
- HVAC & Home Services
Plans from AED / SAR / QAR 90 a month · WhatsApp, Social Media, Voice Call, Web Chat, Email & SMS · Arabic and English
Built for your business
Built for small medium businesses: six industries, one agent that already knows the questions.
Pick yours. The rest of the page adapts to show the problems it solves for you and how it handles them.
Beauty Salons
Bookings pile up in your DMs while your hands are full.
- Books the right stylist from Instagram and WhatsApp
- Reminders and no-show recovery that refill the chair
- Colour consultations handed to the stylist with photos
Spas & Wellness Centres
The 10 pm couples booking goes to whoever answers first.
- Packages, therapist preference and deposits in one chat
- Gift voucher balances and redemptions, any hour
- Health questions routed to a senior therapist
E-commerce & Online Stores
Where is my order, forty times a day.
- Order tracking and delivery changes answered instantly
- Cash-on-delivery orders confirmed before dispatch
- Stock and size questions turned into checkouts
Gyms & Fitness Studios
The lead from your Reel goes cold before the class ends.
- Trial classes booked straight from Instagram
- Timetables, prices and ladies-only hours on demand
- Freezes, renewals and win-backs by your rules
Car Rental
Visitors message five companies and rent from the first to reply.
- Quotes with mileage, insurance and deposit
- Licence and passport photos collected and checked
- Delivery times, extensions and payment links
HVAC & Home Services
In July, every missed call is a job for the next company on the map.
- Emergency calls answered and booked to the earliest slot
- Standard jobs quoted, repairs kept inspection-first
- On-the-way updates and maintenance renewals
The cost of a late reply
A slow reply is not a small problem. It is revenue walking to a competitor.
Customers expect an answer in minutes, on the channel they chose, in their own language. When the owner is also the front desk, that gap shows up in four places: the customer's experience, the enquiries that never become bookings, the hours your team loses, and the month's takings.
New enquiries
Lost to a competitor
23:47
Your front desk
Closed. Nobody is answering.
0waiting for a reply
0lost tonight
Illustration. Every enquiry that waits past the moment of intent is a booking a faster business can take.
Where the gap shows up for your business, and how HeyServo closes it
Tap a card to flip it, or switch every card at once above.
How HeyServo fixes it
One enquiry, start to finish, without you lifting the phone.
It is not a chatbot that collects a message for later. It is an omnichannel AI agent for small medium businesses that does the work your front desk would do, from your own prices and policies, and tells you what happened.
Answers only from your approved knowledge
One-click human takeover
Full audit record
Live walkthrough
1/6
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23:47
A customer messages after closing
WhatsApp, Instagram, your website chat or a phone call. All of them land in one inbox, on one agent.
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23:47:04
Answered in seconds, in their language
Prices, availability and policies come only from what you approved, in Gulf Arabic, English or the language they wrote in.
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23:49
Booked, quoted or sold
A real slot from your calendar, a quote from your rate card, or a checkout link. Deposits go through a secure payment link, never typed into a chat.
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Next day
Reminded and followed up
Reminders before the appointment, no-show recovery after it, renewal and review messages when you want them. Always by your rules.
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When it matters
Handed to you, with everything attached
Complaints, refunds, health questions and anything outside your rules go to the right person in one click, with the whole thread, so nobody asks the customer to repeat themselves.
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Every week
Measured on your dashboard
What was answered, booked, sold and handed over, channel by channel, so you can see what the month earned.
Illustrative walkthrough. Your own numbers come from your dashboard.
See it live
Pick your business. Watch it handle the conversations you get every day.
Real scenarios for each small medium business sector, in English or Gulf Arabic. Each one shows what the customer asked, what HeyServo replied, and what it actually did.
Live transcript
English
Scripted scenario
Every reply comes from your own approved knowledge. Anything outside your rules goes straight to your team.
Languages
Your customers write in the language they think in. HeyServo answers in it.
Arabic is not a setting here. HeyServo is built Arabic-first, understands the Gulf dialect your customers actually type, and switches language mid-conversation when they do. The same agent serves the expat customers who keep a city running, in their own languages.
91%
of young people surveyed across the GCC and the wider Arab region use Arabic at home.
41.6%
of residents in the GCC's largest market are expatriates.
Arabic, the way it is really written
خليجي Gulf
شامي Levantine
مصري Egyptian
فصحى Modern Standard
3arabizi Arabizi
EN + ARStarter, natively, on every messaging channel
Up to 5languages on Growth
10+languages on Connected
40+on the platform, detected automatically
Same question, any language. Pick one.
HSNoor Beauty LoungeAnswering nowالعربية
It detects the language from the first message and stays in it, on chat and on calls.
Go live
From sign-up to your first answered customer, in three steps.
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1
Start free trial with 50 credits
Create your account in a couple of minutes. Your 50 free credits are there for real customers, not a sandbox.
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2
Teach it your business
Point it at your website, FAQ and prices, set your hours and rules, then connect WhatsApp and your number.
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3
Go live and watch it work
Customers get answers in seconds. You see every conversation and can take over any of them in one click.
Sign up now and start free trial with 50 credits at $0 setup cost.
Use them on your own customers before your plan starts.
Pricing
Simple monthly plans. One credit rate for everything.
Every plan runs on the same credit rate: one credit covers 20 messages and a minute of call time costs two. Start your free trial with 50 credits at $0 setup cost, then pick the plan that fits your business.
Sign up now and start free trial with 50 credits at $0 setup cost.
Starter
Customer enquiries on WhatsApp, answered for one location
90/month
AED / SAR / QAR
≈ $26
Est. 200+ bookings or orders a month
100 credits a month
2,000 Messages, no voice calls
- Messaging channels: WhatsApp, Social Media, Web Chat, Email & SMS
- One WhatsApp number, yours or one we supply
- One location, in English and Arabic
- Knowledge from your website, FAQ and price list
- Booking links and secure payment links; 1 team inbox seat
- Self-serve setup guide and email support
- Voice calls: not included on Starter (from Growth up)
Growth
Follow-ups, promotions and phone enquiries for up to two locations
250/month
AED / SAR / QAR
≈ $71
Est. 330+ bookings or orders a month
300 credits a month
75 Voice Call Minutes 3,000 Messages
Drag to split your credits between calls and messages. They move between the two every month.
- Everything in Starter, with three times the credits
- Voice calls included: inbound and callbacks on your number, in Arabic and English
- Up to two locations, one number each, with their own hours and prices
- Proactive follow-ups and promotions by your rules
- Up to 5 languages and 3 team inbox seats
- One guided onboarding call, then chat and email support
Connected
Growth, plus a live connection to your booking calendar, online store or CRM
599/month
AED / SAR / QAR
≈ $171
Est. 840+ bookings or orders a month
750 credits a month
187 Voice Call Minutes 7,500 Messages
Drag to split your credits between calls and messages. They move between the two every month.
- Everything in Growth, with more call minutes in the pool
- Up to three locations, callers routed to their own location
- Live sync into one system: booking calendar, online store, membership CRM or job scheduler
- 10+ languages and 5 team inbox seats
- Dedicated onboarding with a shadow week, and priority support with a named contact
Enterprise
Franchises, multi-brand groups and anyone past three locations
Custom
Pooled credits across every brand and branch
Volume sized to your group
Talk to Sales- Everything in Connected, for every brand and branch
- Pooled credits and head-office reporting by brand, branch and channel
- Custom integrations with your POS, ERP, CRM, booking or fleet systems
- In-Kingdom hosting for Saudi PDPL, UAE-resident tenants or on-premise
- Dedicated account manager, phased rollout and agreed response times
1 credit = AED / SAR / QAR 0.875about $0.25; 100, 300 or 750 credits a month
20 messages = 1 credita credit covers twenty messages, in or out
1 call minute = 2 creditsanswered or called back, from Growth up
About 10 messages per order or bookingthe average thread from the first enquiry to a confirmed order or booking
About 2 to 3 call minutes per order or bookingthe average call that confirms one, on Growth and Connected
Not sure which plan fits? Book a Free Demo and we will size it with you
Book a free demo
Thirty minutes. Your business, your channels, your customers.
Prefer a guided introduction before you start the free trial? Pick a time and we walk you through the platform on a scenario from your own business, then size the plan with you.
- The platform answering a real enquiry for your kind of business, in Arabic and English
- Which plan fits your volume, sized on your own numbers
- How your bookings, orders and follow-ups land in the systems you already run
Ready now? Start Free Trial
Calendar not loading? Email hello@heyservo.ai and we will send you times.
Questions owners ask
Before you sign up
What is HeyServo's AI customer experience platform for small medium businesses?
HeyServo is an AI customer experience platform (AI CX platform) built for small medium businesses in the GCC. One AI agent answers your customers on WhatsApp, Instagram, Messenger, web chat, email and SMS, and on the phone from the Growth plan up, in Arabic and English. It books appointments, sends quotes and secure payment links, follows up, and hands anything outside your rules to your team with the whole conversation attached.
How much does HeyServo cost?
Plans are priced per credit, AED / SAR / QAR 0.875 (about $0.25) each. Starter is 90 a month with 100 credits for messaging, Growth is 250 with 300 credits and Connected is 599 with 750 credits, both with voice calls included. Enterprise is priced on your own numbers for franchises and multi-brand groups.
What do I get when I sign up?
Sign up now and start free trial with 50 credits at $0 setup cost. That is enough for up to 25 call minutes or 1,000 messages, so you can try it on your own customers.
How are credits used?
20 messages, in or out, use one credit, and each voice call minute uses two credits on Growth and Connected. A call lands in the same thread as the chat with its transcript. Junk and wrong numbers are never counted.
Does it reply in Arabic?
Yes. It answers natively in Arabic and English on chat and on the phone, understands Gulf dialect and the mixed Arabic and English customers type, and switches when the customer does. Growth adds up to 5 languages and Connected 10 or more.
Which channels does it answer on?
Starter answers WhatsApp, Instagram DMs, Facebook Messenger, web chat, email and SMS. Growth and Connected add voice calls on your own number, picked up before the third ring in Arabic or English, on up to two and three numbers.
Can it take bookings and payments?
Yes. Every plan sends booking links and secure payment links, so no card number passes through a chat. Connected syncs live with one system, such as your booking calendar, online store, membership CRM or job scheduler, and Enterprise adds custom integrations built for you.
What if it does not know the answer?
It only answers from the knowledge you approve and never invents a price or a policy. Anything outside your rules, such as complaints, refunds or health questions, goes to your team in one click with the full conversation, and you can take over any chat yourself.
Can I use my existing phone number?
Starter includes one WhatsApp number, yours or one we supply. Growth and Connected add a phone and WhatsApp number per location, up to two and three. WhatsApp Business verification is handled by Meta and runs in the background while your other channels are already live.
What is the outcome promise?
Each plan carries one. Starter promises every message replied to in under 5 seconds, 24 hours a day. Growth adds every call picked up and 60% of first-contact enquiries closed with no staff involvement by day 90. Connected adds every confirmed booking or order written into your system within 60 seconds. It is measured from your own logs, and if it is missed, that month is credited.
When do I need Enterprise?
When you run more than three locations, several brands, or need custom integrations, data residency or a contract and security review. Talk to sales through the calendar on this page. Up to three locations, you can sign up directly.
Can I see a demo before I sign up?
Yes. Try the live scenarios on this page, or book a free demo and we will walk you through it on your own business.
Still have a question?
Sign up now and start free trial with 50 credits at $0 setup cost.
Stop being the front desk. Let HeyServo answer while you work.
The AI omnichannel CX platform for small medium businesses: every WhatsApp, Instagram, web chat and call answered in seconds, in Arabic and English, with bookings made and payments sent. Plans from AED 90 a month.